Terms and Conditions

Delivery details

After you purchase your MAP session via online payment you will be contacted by the Investor Relations team within 24 business hours to organise your time to attend the session and tell you how to prepare for the session. A receipt of payment will be sent to you straight after the payment goes through via your email. If you have any questions about your payment, booking or anything else please email us on [email protected].

Cancellation Policy

Unable to attend the MAP session

To rebook or cancel your MAP session, you will need to give us more than 72 hours’ notice without incurring any penalties. If you provide us with your cancellation notice within 48 hours’ notice of your scheduled MAP session you will forfeit 50% of your MAP session fee. If you provide us with your cancellation notice within 24 hours’ notice of your scheduled MAP session you will forfeit 100% of your MAP session fee.

For products purchased online, you can contact our Investor Relations team at
[email protected]

Privacy Policy

Property Investment Agents handles all personal information in compliance with the Privacy Act 1988 (the “Act”). Personal information held by Property Investment Agents will be treated in accordance with the National Privacy Principles incorporated in the Act.

This Policy sets out the broad controls which Property Investment Agents has adopted to govern the way it uses personal information, the circumstances in which it might disclose personal information to third parties, how persons can access their personal information held by Property Investment Agents and what they can do if they are unhappy with Property Investment Agents treatment of their personal information. This Policy applies to any persons in respect of whom Property Investment Agents currently holds, or may in the future collect, personal information.

Property Investment Agents reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to our website www.propertyinvestmentagents.com.au. No representations are made herein about third party sites that may be linked to the Property Investment Agents website.

You can find more information about our Privacy Policy here.

Providing Your Personal Information Is Voluntary

Property Investment Agents only collects personal information about visitors to our websites, when they voluntarily and knowingly submit it. Collection of this information is usually required to respond to enquiries or to provide customers with additional requested services.

Consumer information may include:
• Full name, address, contact number(s) and email address
• Information about preference for Property Investment Agents services
• Records of previous queries made

While providing requested services to our clients, Property Investment Agents may collect more detailed personal information about them and their property investment interests, preferences or experiences.

Use Of Personal Information

Wherever possible, Property Investment Agents may collect this information directly from visitors. The main purposes for collecting personal information about individuals are:
• To follow up or pursue any queries made
• To contact you directly about Property Investment Agents offers, products and events or relevant industry
developments
• To conduct customer research with existing customers
• To maintain contact with website visitors, potential customers and existing clients
You can find more information about our Terms of Use here.

Disclosure

Personal information collected by Property Investment Agents, may be shared with other Property Investment Agents related companies to provide you with further professional services tailored to your needs. Unless you are otherwise notified, Property Investment Agents does not sell, rent, or otherwise make available any personal information to third parties.

You May Elect Not To Receive Further Contact

Property Investment Agents supports permission-based marketing and anyone can elect not to receive further arketing information or contact from Property Investment Agents.

You can advise us if you would prefer not to be directly contacted by us by emailing
[email protected]

Please allow twenty-eight(28) days for your request to be processed. Alternatively, if we have contacted you by email, you may use the unsubscribe link at the end of any Property Investment Agents email.

Access to Information

Customers can access any information Property Investment Agents holds about them at any time, by emailing
[email protected].

We endeavour to keep personal information secure and up to date, but if at any time information is incorrect, customers can contact Property Investment Agents to have that information updated.

All Property Investment Agents employees, third party agencies and contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Problems or questions

If you have any queries relating to the Property Investment Agents Privacy Policy, or you have a concern, problem or complaint, please contact us on the details provided.

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website.